Conflict often makes the top ten list of worries for managers, businesses, and even families. Letting conflict go too far can even lead to retaliation. Having a plan for dealing with conflict, or preventing it in the first place, can make your company a place where people enjoy working hard and creatively.
Assessments
Everything DiSC Productive Conflict
The Five Behaviors Team Development
The Five Behaviors Personal Development
Books
The Five Dysfunctions of a Team, by Patrick Lencioni
The Work of Leaders: How Vision, Alignment, and Execution Will Change the Way You Lead, by Julie Straw, Mark Scullard, Barry Davis, Susie Kukkonen
The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track, Liane Davey
Articles
Disagreement Doesn’t Have to Be Divisive, Harvard Business Review
The Problem with Saying “It’s No Big Deal”, Harvard Business Review
5 Ways to Reduce Rudeness in the Remote Workplace, Harvard Business Review
How to Mend a Work Relationship, Harvard Business Review
Is Your Company’s Code of Conduct Encouraging … Misconduct? Kellogg Insight
The Psychology Behind Conflict—and When It Can Be Harnessed for Good, Kellogg Insight
Taking the Stress Out of Stressful Conversations, Harvard Business Review
Reframing Conflict: from Evade to Engage, everythingdisc.com
The “mean man” advantage, Quartz at Work
Win at Workplace Conflict, Harvard Business Review
Conflict Keeps Teams at the Top of Their Game, Harvard Business Review
Burnout Is About Your Workplace, Not Your People, Harvard Business Review
Supporting Healthy Conflict In The Workplace, Forbes
Collective Genius, Harvard Business Review
Why We Fight at Work, Harvard Business Review
If Your Team Agrees on Everything, Working Together Is Pointless, Harvard Business Review
Let Your Team Have That Heated Conversation, Harvard Business Review
Video
3 steps to having difficult — but necessary — conversations, TED December 2019
Finding Confidence in Conflict, TED December 2017
Dare to Disagree, TED, June 2012
Patrick Lencioni, author of The Five Dysfunctions of a Team, on conflict
Audio
Leading Through Conflict, HRB Ideacast, August 2006
Mark Gerzon, mediation expert and author of Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities.
0 Comments