Communication tips: DiSC profiles and good readings

Suggested DiSC and related resources:

Articles

How to Nail a Hybrid Presentation, Harvard Business Review, May 2021
“What can we do to ensure that all participants — those remote and in person — not only feel included and addressed — but can participate fully and add maximum value to the discussion?”

14 Tried-and-True Ideas to Improve Team Communication, Hubspot, May 2020
14 practical tips to help, whether your team is typically remote, onsite, or a mix of the two.

Virtual Communication: The One Thing You Can Do To Be More Effective, Forbes, October 2020
“How can you be more effective with virtual communication, and ensure you make less attributional errors?”

Do language and culture impact the way we take turns talking?  ALTA Language Services, November 2019

Effective Communication in the Workplace: How and Why? HR Technologist, May 2019
“Communication in the workplace is one of the signs of a high-performance culture.”

You’re running your meetings wrong. Here’s how to make them more effective, CNN Business, August 2019
“‘People don’t hate meetings, they hate meetings that waste their time,’ said Ellen Faye, a productivity and leadership coach.”

20 Easy Ways to Improve Communication in the Workplace, Justworks, March 2018
“The more an employee trusts you, the more likely they are to come forward and communicate when a problem is occurring.”

Evolution of Workplace Communication, Sprout Social, January 2018
“Don’t just jump straight into instant-messaging platforms and intranets. Think about the holistic changes you want to make to your communication strategy and how you can make that strategy work for your business.”

How to Overcome Bad Workplace Communication, ATD, October 2017
“To understand why the communication process is complicated, it is helpful to understand how a message is developed, sent, received, and processed.”

The Incredible Thing We Do During Conversations, The Atlantic, January 2016
“When we take turns speaking, we chime in after a culturally universal short gap.”

Are you hearing, listening or understanding? HRZone, October 2015
“The most valuable part of communication is actually the meaning behind what that person is saying, how they are acting, and how they are feeling. If you develop the ability to detect this meaning then it will vigorously enhance your relationships, and your career.”

Are You Using The Magic Words? Lead Change Group, July 2015
“The magic words are, ‘You are not meeting my expectations.’ You can’t expect people to give you what you want if they don’t know what is expected.”

Clumsy Feedback Is a Poorly Wrapped Gift, HBR, April, 2014
“These gifts are nicely wrapped in a compliment, or, more often, not-so-nicely wrapped in a criticism or complaint.”

Tackle Conflicts with Conversation, HBR, February 2014
“When you fail to engage with a conflict, you can’t gather the input you need to find a workable solution. And it hurts your image as a leader.”

9 Simple Things Great Speakers Always Do, Inc., January 2014
“3. Share real stories. People love stories. The best presentations I’ve seen didn’t feel like presentations at all–they were stories told by people with amazing experiences.”

10 career-enhancing body language tips, Ragan.com, October 2013
“We talked with Dr. Carol Kinsey Goman, the author of 12 books including The Silent Language of Leaders: How Body Language Can Help—or Hurt—How You Lead, about her best body language workplace tips.”

Audio and Video

Quick Thinks: How to Shine Online, April 2020, Stanford Business School
“I think we have to find ways to reduce cognitive overload,” says professor and Senior Associate Dean Sarah Soule. “I now offer my information in much smaller pieces interspersed with breakout groups.”

How to have constructive conversations, TED
“We need to figure out how we go into conversations not looking for the victory, but the progress,” says world debate champion Julia Dhar. In this practical talk, she shares three essential features of productive disagreements grounded in curiosity and purpose.

Why being respectful to your coworkers is good for business, TED
In this science-backed talk, Christine Porath shares surprising insights about the costs of rudeness and shows how little acts of respect can boost your professional success — and your company’s bottom line.

Taking Turns in Conversation, BBC Radio
Michael Rosen and linguist Dr Laura Wright discuss how we judge taking it in turns when we are in conversation. Professor Stephen Levinson introduces his new research about it.

Poor Communicators, Harvard Business Review
In this episode of HBR’s advice podcast, Dear HBR:, cohosts answer your questions with the help of Holly Weeks, a lecturer at Harvard University’s Kennedy School of Government and the author of Failure to Communicate.

10 TED Talks That Can Change The Way You Communicate, TED
Includes: Elizabeth Lesser: Take “the Other” to lunch; Nancy Duarte: The secret structure of great talks; and Laura Trice suggests we all say thank you.

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