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Communication tips: DiSC profiles and good readings

Suggested DiSC and related resources:


20 Easy Ways to Improve Communication in the Workplace, Justworks, March 2018
“The more an employee trusts you, the more likely they are to come forward and communicate when a problem is occurring.”

Evolution of Workplace Communication, Bambu, January 2018
“Don’t just jump straight into instant-messaging platforms and intranets. Think about the holistic changes you want to make to your communication strategy and how you can make that strategy work for your business.”

How to Overcome Bad Workplace Communication, ATD, October 2017
“To understand why the communication process is complicated, it is helpful to understand how a message is developed, sent, received, and processed.”

5 Tips for Effective Communication in the Workplace,, August 2017
“The first steps is to get a group of employee in a room and develop a strategy for how the organization will communicate with employees.”

Are you hearing, listening or understanding? HRZone, October 2015
“The most valuable part of communication is actually the meaning behind what that person is saying, how they are acting, and how they are feeling. If you develop the ability to detect this meaning then it will vigorously enhance your relationships, and your career.”

Are You Using The Magic Words? Lead Change Group, July 2015
“The magic words are, ‘You are not meeting my expectations.’ You can’t expect people to give you what you want if they don’t know what is expected.”

Clumsy Feedback Is a Poorly Wrapped Gift, HBR, April, 2014
“These gifts are nicely wrapped in a compliment, or, more often, not-so-nicely wrapped in a criticism or complaint.”

Tackle Conflicts with Conversation, HBR, February 2014
“When you fail to engage with a conflict, you can’t gather the input you need to find a workable solution. And it hurts your image as a leader.”

9 Simple Things Great Speakers Always Do, Inc., January 2014
“3. Share real stories. People love stories. The best presentations I’ve seen didn’t feel like presentations at all–they were stories told by people with amazing experiences.”

10 career-enhancing body language tips,, October 2013
“We talked with Dr.Carol Kinsey Goman, the author of 12 books including The Silent Language of Leaders: How Body Language Can Help—or Hurt—How You Lead, about her best body language workplace tips.”

The Art of Silence, Psychology Today, July 2013
“Silence feeds our imaginations and provokes all types of anxious conjurations. If we’re clever about it, however, we can leverage these negative reactions to create positive value.”

Use Catalytic Questioning to Solve Significant Problems, Harvard Business Review, July 2013
“The method, which I now call Catalytic Questioning, incorporates five simple, unconventional steps to help change our questions — and creatively solve significant problems both in our personal and professional lives: …”

How to Avoid Virtual Miscommunication, Harvard Business Review, April 2012
“Why is miscommunication common in the virtual workplace? Lack of context. And it’s not just that e-mails and phone conversations lack a person’s visual reaction to what you’ve said. ”

5 ways to be a better communicator, PR Daily, December 2012
“If you want to be a better communicator, take a moment to consider these five tips. Then, give them a try.”

Your body language shapes who you are, TED video, October 2012
“Amy Cuddy’s research on body language reveals that we can change other people’s perceptions — and even our own body chemistry — simply by changing body positions.”

The Most Undervalued Analytics Tool: Communication (Part 3: Communication With Executives), MarketingProfs, June 2012
“Unfortunately, communication with executives can be a struggle for many analysts. Much of what analysts do is meticulous, but many executives don’t have the time to focus as much on the details. When talking with managers, however, many analysts have difficulty adjusting their content and style for effective communication.”

For Great Teamwork, Start with a Social Contract, HBR Blog, April 2012
“Team norms exist whether openly stated or not. A good leader should facilitate sessions with his/her team to uncover the existing norms, both positive and negative, that impact team functioning. Establishing a social contract can reinforce positive behaviors while helping teams to overcome dysfunctional ones.”

Audio and Video

Poor Communicators, Harvard Business Review
In this episode of HBR’s advice podcast, Dear HBR:, cohosts answer your questions with the help of Holly Weeks, a lecturer at Harvard University’s Kennedy School of Government and the author of Failure to Communicate.

10 TED Talks That Can Change The Way You Communicate, TED
Includes: Elizabeth Lesser: Take “the Other” to lunch; Nancy Duarte: The secret structure of great talks; and Laura Trice suggests we all say thank you.

1 Comment

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