DiSC reminders and follow-ups

DiSC reminders and follow-ups

Have you delivered an Everything DiSC program, watched learners gain new insights, and wanted ideas for extending this learning?

Here we offer a few suggestions for helping your participants recall their learning and even extend it. Consider who should get these updates and who they should come from. Should they come from you or be passed along by a manager or other leader? How often should you send them? Should they be personalized? Should they be delivered via different platforms—e.g., email, text, shared online space?

Reminders

Follow-ups

DiSC reminders

Share styles

Offer ways for learners to share their DiSC styles with others. Great times for these reminders are when a team is forming, when onboarding someone new, or at regular intervals after training.

Does your organization have an intranet where you can share information about yourself? Or do you have an “about us” page to write? Maybe you have a document you share when onboarding new employees that briefly introduces teammates. Consider sharing your style there, like Joe and I did:

working with me

 

Tweet with DiSC style shared

Review profiles

Send learners back to their own reports. (Send out a link to the Catalyst platform or offer to resend a link to their report.)

Everything DiSC map: D style with extra priority in EnthusiasmAny Everything DiSC profile

Ask these prompting questions:

  • What do you want colleagues to know about you and your DiSC style? Friends? Family?
  • What information is available in your DiSC profile that you to use to describe your priorities and preferences? Where would it be helpful to share these?
  • Have you become better at some of the challenges a person with your style often faces?
  • Is there anything in your profile you could benefit from sharing with your team or your leaders today?
  • How could you use information in your profile today?

Agile EQ effort meterAgile EQ profiles

Refer learners to specific sections or pages of their report.

Strengths and needs: Ask learners to review their needs. They can find these on Catalyst at Home > Agile EQ > My EQ Strengths or under “My EQ Snapshot” on page 8 of the PDF report. Ask:

  • Are your needs being met?
  • What steps could you take to get your needs better met?

Developing EQ: Refer learners either to Catalyst see Home > Agile EQ> Develop your EQ or pages 15-26, “Becoming more Agile,” on the paper profile. Ask:

  • Are you getting better at practicing behaviors and mindsets outside your comfort zone?
  • What are you noticing about your own mindsets and how you make choices?
  • What mindsets do you anticipate using later today or tomorrow?
  • What’s something you want to try this week? How will you get feedback about how well you’re doing?

Product Conflict profiles

Refer to page 10 and ask learners to again reflect on a recent conflict and how their knowledge of DiSC made it more productive. Refer to page 21 and ask learners how having a few days to integrate their learning has influenced how they’d fill out that page today.

Destructive responses: Refer learners to page 11 of their report. Ask:

  • Have you engaged in any of these types of responses in the last week?
  • Have you successfully avoided or stepped away from any of these types of responses in the last week?
  • What thoughts have you been able to reframe lately?

Motivators by DiSC style

Management profiles

Directing and delegating: Refer learners to pages 7-11 of their report. Ask:

  • What challenges have you been facing recently with regards to directing and delegating?
  • How can you apply tips from these pages?
  • How have you improved your delegating skills since our training?

Motivation: Refer learners to pages 12-16 of their report. Ask:

  • How are your employees responding to the environment you’ve helped to create?
  • How are you using your knowledge of DiSC styles when rewarding individuals and teams?

Take a quick quiz on DiSC and motivation.

Discussion questions

To build an ongoing culture of DiSC at your organization, take a few minutes at the beginning or end of your regular meetings to pose a DiSC-related discussion question. For ideas, see Questions for meetings between or after facilitated sessions.

DiSC follow-ups

Tell a great story

We seem to be hard-wired to respond to stories. They are easier to remember and enjoy than a bulleted list, for example. Have you coached someone who has used DiSC to improve a relationship or inspire change? Ask permission, then share that story. Or share your own stories.

Here’s an example. I was on the phone with a customer service agent to try and get my Internet connection fixed. I began by talking about how important an issue this was to me and how flustered I was. The representative was in full C-style mode, however. She was asking for data and not responding to my emotions. I could have become upset with her. Instead, I switched my style and asked what she needed from me to resolve the issue. I gave simple, direct answers to her questions. It might be that the customer service agent’s style was not D or C, but in this situation, that’s where she was operating. In order to get through the process successfully, I needed to meet her there.

Best day - worst day for the S style

Day in the Life follow-up

Did your learners create posters during a Day in the Life or other activity? Share a photo or screen capture of each of these. Ask one or two of the following questions; answers can be shared with others or simply reflected upon.

  • How have you observed these examples in the last week?
  • How have you kept the differing styles in mind when writing, during meetings, or when planning?
  • Is there someone whose needs or priorities probably aren’t being met on your team?
  • After reviewing these posters, is there anything else you’d like to share or discuss with your colleagues?

DiSC people-reading

People-reading

Offer a quick training or reminder on DiSC people reading.

Ask:

  • When is it helpful to quickly assess someone’s DiSC style?
  • How can people-reading help you during a customer service interaction?
  • How could you use people-reading when meeting someone new at work or at a party?
  • When and how could you check the accuracy of your people-reading? (Practice, checking on your assumptions with the person you’re reading, asking a colleague for their style after making your quick assessment, remembering that people can and do flex into different styles.)

Communication

Share the images offered below. (Click on image to open a larger image to download. We grant permission to download and use these images in conjunction with Everything DiSC training. Please do not alter the images. Permission is not granted to use these images in reference to another DISC-inspired assessment or product.)

Connecting with a D Connecting with an i Connecting with a S Connecting with a C

Problem-solving with a D Problem-solving with an i Problem-solving with a S Problem-solving with a C

  • How will you use your knowledge of DiSC to improve your communication today?
  • Have you noticed others who went through a DiSC training with you adjusting their communication style with you?
  • Which style do you have the most difficult time communicating with? What can you do to make your communications more effective with that style?

Conflict

Even if your learners haven’t taken the Everything DiSC Productive Conflict assessment, you can still offer some tips.

(Click on image to open a larger version to download. We grant permission to download and use these images in conjunction with Everything DiSC training. Please do not alter the images. Permission is not granted to use these images in reference to another DISC-inspired assessment or product.)

Productive conflict with a D Productive conflict with an i Productive conflict with a S Productive conflict with a C

 

Tension with a D Tension with an i Tension with a S Tension with a C

  • What conflicts or tensions confront you today? How can your knowledge of DiSC help you address them?
  • How could you adapt your style to better negotiate tensions with a person with another style?
  • Have you tried any of the recommendations from these images? How did things go?

Motivation

Motivators by DiSC style

Consider an employee you manage and answer these questions with their DiSC style in mind:

  • What kind of work do they find rewarding? Do they get enough of this type of work? If the employee would like to do more of this kind of work, can they? How?
  • What are some types of rewards they might want? How might these be more present in your workplace?
  • Are there other needs they might want satisfied in their work? Are these needs satisfied at present, and if not, how might these needs be better met?
  • Do you give the employee frequent feedback and adequate recognition and appreciation? If not, can you do so, and how will you go about it?
  • What might be demotivating for them?
  • Are there areas in which they might want to stretch or challenge themselves? Are there opportunities for them to practice unfamiliar behaviors?

Images to reinforce

We offer these images to anyone using them in conjunction with Everything DiSC. Please do not alter them. Permission is not granted to use these images in reference to another DISC-inspired assessment or product.

Download a .zip file of all DiSC images. These include most of the ones offered above, plus four bonus images.

Quick activities

Go through a quick review of DiSC with this DiSC Styles and Dr. Seuss Quotes slideshow (.pptx) or other slide decks you can find on our downloadable assets for DiSC page.

Hand out the Everything DiSC Activity Book (.pdf) for a fun review.

Additional learning

Provide each learner with an Interaction Guide or other training aids.

Provide a link so learners can read about their DiSC leadership style. We offer a free snapshot assessment for the 8 Dimensions of Leadership based in DiSC. For leadership development, we recommend the Everything DiSC Work of Leaders profile. How about a leadership-themed book club at your workplace using The 8 Dimensions of Leadership or The Work of Leaders books?

Suggest additional profiles: Workplace, Agile EQ, Sales, Management, Productive Conflict, Work of Leaders.

Quotes to inspire

You’ll find several collections of quotes related to leadership, conflict, and more in our downloadable assets for DiSC collection. You’ll find more quotes about teamwork, trust, accountability, and more on our downloadable assets for Five Behaviors page.

Posts and articles to recommend

These are some popular posts from our blog that you are welcome to share with your learners.

For Valentine’s Day

For Stress Awareness Month (April)

For Halloween

At any time

We have collected some of our favorite articles on subjects that often come up in DiSC sessions. Take a look and select a few relevant ones to share.

Communication tips

Accountability

Conflict in the workplace

Leadership

Management

Personality

Sales

Trust

Virtual or remote teams

Workplace culture

Follow us on LinkedIn where we also share timely articles from business leaders and academic researchers, as well as our own thoughts.

by Kristeen Bullwinkle

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