What is management?

What is management?

You can support your own managers by helping them understand their roles and what management means in your organization. If you’re planning to give the Everything DiSC Management profile to your managers, you might want to discuss what they believe a good manager does, what responsibilities they have and what actions they take.

What is management?

There are many definitions of management and it is often confused with leadership. One manager’s job might look very different from another manager in a different building. While managers can certainly be leaders, let’s look at just a couple simple lists of what a manager does.

Peter Drucker suggested that a manager:

  • Sets objectives.
  • Organizes
  • Motivates and communicates
  • Measures
  • Develops people

Source: What do Managers do? Wall Street Journal

Others write about the manager’s responsibilities for innovation, marketing, planning,  creating policy, directing resources, and overall making a lot of decisions.

Google has recently completed their research to discover what their best managers. They report that a good manager:

  1. Is a good coach
  2. Empowers the team and does not micromanage
  3. Expresses interest in and concern for team members’ success and personal well-being
  4. Is productive and results-oriented
  5. Is a good communicator–listens and shares information
  6. Helps with career development
  7. Has a clear vision and strategy for the team
  8. Has key technical skills that help him or her advise the team

Source: How Google Sold Its Engineers on Management, Harvard Business Review

A recent Harvard Business Review video, Six Skills Middle Managers Need, suggests that these are the skills a general manager needs:

  1. Craft strategy
  2. Identify and recruit the right people
  3. Use resources wisely
  4. Gather information
  5. Set up the right incentives
  6. Build strong organizational structures

Editor’s update, 2017:
Yet another perspective comes from The Telegraph in What Are the Main Responsibilities of Managers. They list these as the top skills for business managers:

  1. Coaching
  2. Organisation
  3. Budget Development
  4. Handling pressure
  5. Adpatation
  6. Initiative
  7. Collaboration
  8. Project management


The Everything DiSC Management profile covers directing, delegating, decision-making, problem solving, motivation, and developing others.


by Kristeen Bullwinkle and the DiSCProfile.com team

Image from jurgenappelo.


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