DISC PROFILES - Business Practices and Policies

DiscProfiles ™ Product Line. The Original DiSC ^® Profile and 36 years of DISC experience, service, and integrity with Inscape Publishing, we are the largest consultant DISC distributor in the world.  The DISC Profile, the Online DISC Profile through EPIC, the online DISC Personality Profile, the DISC tests, Inscape's EPIC DISC online for D I S C behavior profiling, is longest in use, most valid and reliable based on the behavioral models of William Moulton Marston using the DISC Profiler model four dimensions of Dominance, Influence, Steadiness, and Conscientiousness.  If you want the actual ORIGINAL, valid, reliable, 28 question DISC Test, the DISC Profile, you have come to the right place!

WE BELIEVE:
We believe that a client has the ability to use our products without us!
We believe our packaging and pricing structures provide you the best Service.
We NEVER disclose our clients or client list.  We will protect your privacy too.
We believe that the best training program is done by you, not by us, and that you simply need the best materials available.  We are and have been consistently among all award winning consultants in the industry.  We are the largest consultant distributor of DISC materials in the world.  We're on top.  We work to stay on the cutting edge.

Reminder:  Most questions are answered by getting on the correct website for in-depth info:

Questions?  Email us at this link:   Customer Service (best method)

Please note: ALL Orders MUST BE ONLINE. Online Orders go immediately to the Order Department and are processed immediately!  If you have special needs, order online and write your special needs in the "Comments Section" of the Online Shopping Cart.

We are a 36 year old company who operates four divisions on a cash basis, with no debt, and no receivables.  The suppliers of all our companies operate in the same manner.  We have been through several economic crises in those years.   We intend to stay in business in a vital manner, and even grow, through these difficult economic times.  Here are guidelines to help you get the lowest prices possible. Our packaging, pricing structures provide you the best Service.

ORDER ONLINE:

Secure Online Ordering with Visa, MasterCard, American Express, Discover. 
Secure Site           
Merchant on your card statement is DiscProfile OnlineDisc

SHIPPING INFORMATION:  We Ship SAME DAY or NEXT Business Day by POSTAL PRIORITY MAIL (2-3 day transit by USPS Priority Mail for orders received by NOON Pacific time).   We do NOT guarantee the delivery service transit time of the USPS (who could), but we do guarantee when we will ship items.  Plan ahead for weekends and holidays, when the Post Office is closed.   You may optionally select Federal  Express Overnight Priority express delivery for orders received before NOON Pacific.

 YOU SELECT THE SHIPPING CHARGES FOR YOUR ORDER in the shopping cart at checkout.   We will ship to P. O. Boxes by USPS Priority Mail only.  You will receive email confirmation tracking shipping notice and email of your Paid Receipt.  Shipping Charges are very low and calculated by the shopping cart pro-rated by amount of order and weight.

INTERNATIONAL ORDERS & SHIPPING (includes Mexico and Canada): ALL International shipping is by Federal Express Priority International. All shipping fees are US$.  All payments in US$.  International recipients are responsible for all duties, customs, tariffs, broker fees, and exchange rates. International Currency Calculator1 or Calculator 2.

ORDER CAREFULLY!   ALL SALES ARE FINAL...
We cannot cancel orders once they are placed.
We cannot change orders once you place them.
When an order is placed and your credit card is approved, it goes immediately to a shipping fulfillment company in a separate location and is shipped immediately or electronically delivered if it is an online product.  We do not see credit card numbers to alter orders, because they are credit card bank to bank transactions for your security.  PLEASE order carefully.  If YOU make an order error, you may NOT return it for refund, credit, or exchange for any reason.

REFUND, EXCHANGES, RETURNS, & CREDIT POLICY:  ALL SALES ARE FINAL.
ALL Paper Profiles, Kits, Electronic products, Supplies, and ALL materials, products, or services on this website, including Pack, Email, or Electronic Files and Reports, are NOT REFUNDABLE for any reason.   You are responsible to assure you have software and computer knowledge, capability, and compatibility, including (but not limited to) appropriate ISP and email accounts, for electronic, email, and online reports and products.  If YOU make an order error, you may NOT return it for refund, credit, or exchange for any reason.

ALL SALES ARE FINAL.  ORDER CAREFULLY!  NO products may be returned for refund, credit, or exchange for any reason.  If we make an error, we will correct it at no expense to you.  No credit, for any reason, will be issued to your credit card after you order.  At these significant web pricing pricing, the protection of intellectual property in the materials, and copyright protection for all parties, we find this 36 years company policy most beneficial for all our customers and clients.  WE HAVE A STRICT NO REFUNDS, EXCHANGES, CREDITS OR RETURN POLICY FOR ANY REASON WHATSOEVER.  Please order carefully.  Print this page for your information.  By ordering you agree to these terms without reservation, and agree that you will receive no refund, credit, return, or exchange for any reason.

ORDER POLICY ON EMAIL, WEB, OR ELECTRONIC DELIVERY:
ALL SALES ARE FINAL once online access to product has been setup.  Certain products in our store are sent via email or by electronic access. 

LIMITATIONS FOR EMAIL, WEB, OR ELECTRONIC DELIVERY:
Electronic delivery reports, products, and services require a "human being" to either issue a code, password,  or email links, and therefore delivery is limited to "business hours" when a "human" can get the product or service to you.  We will make best efforts at all other times.

To prevent international credit card fraud,  we verify captured IP address, CVV card code, bank bin code, verify card holder address, phone, address compare, issuing bank, domain server.  Email address must be domain, not free service.  We do not ship or process orders for countries on the US sanction list, including, but not limited to Cuba, Iran, Iraq, North Korea, Libya, & Sudan.  At our discretion, we may process orders and delay shipping for up to 180 days, pending international investigation, for countries known for high incidence of internet card fraud including, but not limited to:  Middle East countries, African countries, notably Nigeria and Ghana, former Soviet Republics, Eastern European countries, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, areas in China and Japan, areas in India, areas in Mexico, Central & South America, and others we are advised to add. If the order is suspicious, it will not ship, even with credit card authorization approval, pending international trade investigative clearance.

DiscProfiles www.OnlineDisc,  www.DiscProfile , www.EpicDisc.com, www.DiscProfiles , and www.AIADisc.com reserves the right to refuse service to anyone without stating the reason.