Good communication is one of the most valued skills in the workplace. And effective listening is crucial to communicating productively inside the organization and meeting the competitive challenges outside the organization. The Personal Listening Profile helps people become active, purposeful listeners in a wide variety of situations for more productive communication.

Match Listening Approaches to Communication Needs
The Personal Listening Profile helps people in your organization:

• discover their natural approach to listening

• capitalize on their listening strengths

• learn how different listening approaches impact listening effectiveness

• improve ability to understand the purpose of different communications

• use listening approaches appropriate to the situation

• overcome listening barriers and reduce conflict

• enhance individual and team performance

• Discover the Impact of Five Listening Approaches

It is estimated that people screen out or change the intended purpose of what they hear in over 70% of all communications. The biggest factor contributing to such miscommunications is our listening approach. Behavioral research shows that people listen with a preferred listening approach. The Personal Listening Profile describes five listening approaches:

• Appreciative: Listens in a relaxed manner, seeking enjoyment, entertainment, or inspiration

• Empathic: Listens without judging, is supportive of the speaker, and learns from the experiences of others

• Comprehensive: Listens to organize and make sense of information by understanding relationships among ideas

• Discerning: Listens to get complete information, understand the main message, and determine important details

• Evaluative: Listens in order to make a decision based on information provided and may accept or reject message based on personal beliefs

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EPIC DISC CLIENT ADMINISTRATOR ONLINE ACCOUNTS - Free Setup Your Private Label & Branding Solution:  No Software or Licensing Needed

EPIC is an online account system for our clients.  EPIC is the ultimate Do It Yourself (DIY) system that enables private labeling, independence, and maximum control.  EPIC delivers online access codes for respondents and archives results and reports in your online account.   SAVE with EPIC advantages and private labeling.  EPIC puts you in control with an EPIC DISC Client Administrator Account.  Order Free Setup Today.

An EPIC Administrator Client account is recommended if:

• You have larger numbers of people (25+) and/or an on-going need for online assessments.

• You want to archive results for group reports or free comparison reports not available to the public.

• You need to select when and if participants see results of their online assessments.

• You want total control and 24/7 privileged access, with logo and private label branding.

• NOTE: If you have a one time only project, it may be simpler to just order multiple DISC reports and a Team/Group report, in lieu of setting up an EPIC account for one time use.

How Does EPIC Work?   CREDITS.

• EPIC has 40+ assessments available.  Each assessment has a CREDIT value assigned.

• You order CREDITS for your EPIC account at quantity savings less than individual access codes.

• CREDITS are used for any assessment in the EPIC system.

• Credits may be added at any time on an as-need basis and do not expire.

• No fees, renewals, or minimums. Login must occur every 12 months. Email must be current

Calculating Credits Needed for EPIC Client Accounts - Most common examples
EPIC Assessment & Report	Credits per person	EPIC Assessment & Report	Credits per person
DISC Classic Product Family (older traditional graph model)		Everything DISC Applications Product Family  (new circle model)
DISC Classic 2	10 Credits	Everything DISC WorkPlace Profile	15 Credits
DISC Classic 2 PLUS (6 add on's)	20 Credits	Everything DISC Management Profile	25 Credits
DISC CLASSIC Group Reports	15 Credits	Everything DISC Sales Profile	25 Credits
NON-DISC Profiles in EPIC Accounts		New Everything DISC Profiles	Soon
Team Dimensions, Listening, Coping & Stress, Diversity, Time Mastery, Work Expectations	10 Credits	Everything DISC Group Reports	25 Credits
	10 Credits	Everything DISC Comparison Reports	FREE
Total Credits needed = Multiply # of participants times credits needed per person Cost per Person = Multiply cost per credit times # of Credits needed for Profile

Steps to Set Up Your New EPIC Client Account:   Order EPIC Account Setup

1. Select the Assessment and Product Family you will be using.  Review samples and trainer kits.

2. Use the Calculating Credits chart to determine number of total credits initially needed.

3. Order one of the EPIC Setup Starter Packages to obtain the Trainer Kits and credits you need.

4. We set up your new account with your logo and credits, usually within 2 hours, during business hours.  We email your USER ID and password to you.  Account is available for immediate use.

FREE EPIC DISC Client Administrator Account Setup Options:   Order EPIC Account Setup

EPIC Starter Pkg	Setup	Your Logo?	Credits	10  CREDIT TESTS # and Cost per 10 Credit Test	15  CREDIT TESTS # and Cost per 15 Credit Test	25  CREDIT TESTS # and Cost per 25 Credit Test	Training material with setup package Note: DISC Classic trainer kits can ONLY be used with DISC Classic tests.	Price
ES-1	Free	Yes	50	5 / $39.99	3 / $66.65	2 / $99.98	None	$199.95
ES-2	Free	Yes	150	15 / $26.65	10 / $39.95	6 / $66.65	None	$399.95
ES-3	Free	Yes	400	40 / $25.00	26 / $38.45	16 / $62.50	None	$999.95
ES-4 DISC Classic	Free	Yes	400	40 / $25.00 Kit = $1495	N/A	N/A	DISC CLASSIC Full Trainer Kit: Manual, DVD, Cards, PowerPoint CD	$2495
ES-5	Free	Yes	1000	100 / $22.95	66 / $34.78	40 / $57.35	NO Trainer Materials in #5 Best Startup Package Value for Credits only	$2295
ES-6 DISC Mgmt	Free	Yes	200	N/A	N/A	8 tests @ $68.00 Kit = $950	DISC Management Profile Trainer Kit: USB, Manual, PowerPoints w/ Video, 24 Guides	$1499
ES-7 DISC Sales	Free	Yes	200	N/A	N/A	8 tests @ $68.00 Kit = $950	DISC Sales Profile Trainer Kit: USB, Manual, PowerPoints w/ Video, 24 Guides	$1499
ES-8 DISC Work Place	Free	Yes	150	N/A	10 tests @ $39.99 Kit = $950	N/A	DISC Workplace Profile Trainer Kit: USB, Manual, PowerPoints w/ Video, 24 Guides	$1349

Notes: EPIC is only recommended if you need control, private label, and/or have ongoing need.