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DISC PROFILES - Our Company - About us - Contact
Home of the
Original DiSC ®
Profile and 34 years of DISC experience, service, and integrity
with Performax Systems International, Carlson Learning Company &
Inscape Publishing, we are the largest consultant DiSC
distributor in the world. We
offer you decades of providing training, training materials,
and consulting services to individuals, groups, and
large corporations. We have served 4 of the
Fortune 5 companies and many of the Fortune
100. Colleges, governmental agencies, armed
services, small home based businesses, churches,
schools, consultants, all are our clients. We welcome you among our customers and clients and will
endeavor to provide the service you deserve, quickly and easily.
We are celebrating 34 years of Service this Year! We are, and have
been, consistently among all award winning consultants. We are the
largest consultant distributor of DISC materials in the world. We work
to stay on the cutting edge.
WE BELIEVE:
We believe that a client has the ability to use our
products without us!
We believe our packaging, delivery, and pricing
structures provide you the best Service.
We NEVER disclose our clients or client list. We will protect your privacy
too.
We believe that the best training program is done by
you, not by us, and that you simply need the best materials available.
Anniversary Sale! Celebrating 34 Years!
CONTACT
INFORMATION:
Reminder:
Most questions
are answered by getting on the correct website for
info:
Questions? Email us at this link:
Customer Service
(best method)
We do
not accept phone orders or mail orders for YOUR security.
ONLY online orders are accepted.
(Your bank talks to our bank securely online).
If you need pre-paid Purchase Order Invoices, use the
Purchase Order Instructions.
Toll Free Support Line: 1-888-662-2424
(9am-3pm only, Mon-Fri, Pacific Time)
Please note:
ALL Orders MUST BE IN WRITING
(Online Order or Email). Online
Orders go immediately to the Order Department and are processed
by fulfillment immediately during business hours.
www.DiscProfile.com and
www.DiscProfiles.com
Mills & Associates LLC. - Dr Jennie Mills, Ph.D.
P O Box 11238,
Arrowhead Station, AZ 85318-1238
CCR Register:
139176023, Cage: 3HEF6.
Q: Is
Certification needed to use DISC Profile tests?
A:
No, you do not need to be certified. (it is an option)
ORDERING
INFORMATION
All major
credit cards: Visa, MasterCard, Diners Club, Discover,
and American Express. We do not accept cash, cashier's check, money orders, personal checks,
or funds that are not $USD. Some (not all) Bank wire ACH transfers are accepted.
Some (not all) company checks accepted. We do NOT carry
accounts receivable.
Client elects Process and pricing structure for
Pre-Paid Purchase
Orders.
Online or
Pre-Paid Purchase Orders ONLY for Electronic, Web, or Online Products &
Services. Online credit card orders ONLY for International Orders.
-
Order by
secure server online using a Visa, MasterCard, Discover,
Diners Club, or American
Express. See the
Online Order Form. (secure shopping)
-
Government Purchase Card Accepted. GSA approved. CCR Register,
DUNS # 13-917-6023, CAGE: 3HEF6. (woman owned, small
business)
-
ALL Orders MUST BE WRITTEN AND ONLINE for secure transmission
of credit card information.
-
SAVE ! Order
online. Important time sensitive Policy Announcement
Change: Effective
August 1, 2007, a 15% check
handling surcharge for our manual entry of a purchase
order and/ or payment by check will be added to the total
amount of your order. Paperwork processing for prepaid
purchase orders is 15% more expensive to us as a vendor to
process than online orders paid by credit card.
We have found that handling checks is far less secure than
online credit card processing. Payment by check is
15% more expensive to us as a vendor to process than online
orders paid by credit card. If you elect purchase order
and/or check payment ordering, it will cost 15% more than
the web prices.
Secure Online Ordering with Visa, MasterCard, American Express, Discover & Diners Club.

Government
Purchase Card Accepted. CCR Register: 139176023, Cage: 3HEF6.
Merchant on your card statement is DiscProfile.com
OnlineDisc.com
SHIPPING INFORMATION:
We
Ship SAME DAY or NEXT Business Day by POSTAL PRIORITY MAIL
(2 day transit by USPS Priority Mail for orders received by
NOON Pacific time). You may optionally select Federal
Express Overnight Priority express delivery for orders
received before NOON Pacific. YOU SELECT THE
SHIPPING CHARGES FOR YOUR ORDER in the shopping cart at
checkout. We will ship to P. O. Boxes by USPS Priority Mail only.
You will receive email confirmation tracking shipping notice and email of your Paid Receipt. Shipping Charges
are very low and calculated by the shopping cart pro-rated
by amount of order and weight.
INTERNATIONAL ORDERS & SHIPPING
(includes Mexico and Canada):
ALL International shipping is by Federal Express Priority
International.
All shipping fees are US$. All payments in
US$. International recipients are responsible for all
duties, customs, tariffs, broker fees, and exchange rates.
International
Currency Calculator1 or
Calculator 2.
ORDER CAREFULLY! ALL SALES ARE FINAL...
We
cannot cancel orders once they are placed.
We cannot change orders once you place them.
When an order is placed and your credit card is approved, it
goes immediately to a shipping fulfillment company in a
separate location and is shipped immediately or
electronically delivered if it is an online product.
We do not see credit card numbers to alter orders, because
they are credit card bank to bank transactions for your
security. PLEASE order carefully. If YOU make an order error, you may NOT return it for
refund, credit, or exchange for any reason.
REFUND,
EXCHANGES, RETURNS, & CREDIT POLICY: ALL
SALES ARE FINAL.
ALL
Paper
Profiles, Kits, Electronic products, Supplies, and ALL materials,
products, or services on this website,
including Pack, Email, or Electronic Files and Reports, are
NOT REFUNDABLE
for any reason. You are
responsible to assure you have software and computer
knowledge,
capability, and compatibility, including (but not limited
to) appropriate ISP and email accounts, for electronic,
email, and online reports and products.
If YOU make an order error, you may NOT return it for
refund, credit, or exchange for any reason.
ALL SALES ARE FINAL.
ORDER CAREFULLY! NO
products may be returned for refund, credit, or exchange for
any reason. If we make an error, we will correct it at
no expense to you.
No credit, for any reason, will be issued to your credit
card after you order. At
these significant web pricing pricing, the protection of
intellectual property in the materials, and copyright
protection for all parties, we find this 32-year company policy
most beneficial for all our customers and clients.
WE HAVE A STRICT NO REFUNDS, EXCHANGES, CREDITS OR RETURN
POLICY FOR ANY REASON WHATSOEVER.
Please order carefully. Print this page for your
information.
By ordering you agree to these terms without reservation,
and agree that you will receive no refund, credit, return,
or exchange for any reason.
ORDER
POLICY ON EMAIL, WEB, OR ELECTRONIC DELIVERY:
ALL SALES ARE FINAL once online
access to product has been setup. Certain products in our store are sent
via email or by electronic access.
LIMITATIONS FOR EMAIL, WEB, OR ELECTRONIC DELIVERY:
Electronic delivery reports, products, and services require a
"human being" to either issue a code, password, or email links, and
therefore delivery is limited to "business hours" when a "human" can get the
product or service to you. We will make best efforts at all other
times.
To prevent international credit card fraud,
we verify captured IP address, CVV card code, bank bin code,
verify card holder address, phone, address compare, issuing bank, domain
server. Email address must be domain, not free
service. We do not ship or process orders for
countries on the US sanction list, including, but not
limited to Cuba, Iran, Iraq, North Korea, Libya, & Sudan.
At our discretion, we may process orders and delay shipping
for up to 180 days, pending international investigation, for
countries known for high incidence of internet card fraud
including, but not limited to: Middle East countries,
African countries, notably Nigeria and Ghana, former Soviet
Republics, Eastern European countries, Indonesia, Malaysia,
Philippines, Singapore, Taiwan, Thailand, areas in China and
Japan, areas in India, areas in Mexico, Central & South
America, and others we are advised to add. If the order is
suspicious, it will not ship, even with credit card
authorization approval, pending international trade
investigative clearance.
www.OnlineDisc.com,
www.DiscProfile.com
, www.EpicDisc.com,
www.DiscProfiles.com
, and www.AIADisc.com reserves the right to refuse service to
anyone without stating the reason.
Questions? Email us at this
link:
Customer
Service
Q: Is
Certification needed to use DISC Profile tests? A:
No, you do not need to be certified.
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